How we collect, use and protect your information.

Last updated: 14 October 2026

ImpiloVest (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what personal information we collect through this website, why we collect it, and how we look after it.

1. Who we are

ImpiloVest is the responsible party for personal information collected through impilovest.com. You can reach us at 3 Rose Street, Wellington, 7655, South Africa, or by email at media@impilovest.com.

2. Information we collect

  • Information you give us: your name, email address, phone number and message when you use our contact form or email us.
  • Information collected automatically: technical data such as your IP address, browser type, pages visited and the date and time of your visit, collected through cookies and similar technologies.

3. How we use your information

  • To respond to your enquiry and route it to the right division.
  • To operate, secure and improve this website.
  • To comply with our legal and regulatory obligations.

We only process personal information for these purposes, and we do not sell your personal information to anyone.

4. Sharing your information

We may share your information with companies in the ImpiloVest group where needed to answer your enquiry, and with trusted service providers who host and maintain this website or send email on our behalf. These providers may only use your information to provide their services to us and must keep it secure. Some providers may store information outside South Africa; where this happens, we take steps to ensure your information receives a level of protection consistent with POPIA.

5. Cookies

This website uses cookies that are needed for it to work properly, and may use analytics cookies to understand how visitors use the site. You can control or delete cookies through your browser settings.

6. How long we keep your information

We keep personal information only for as long as we need it for the purposes above, or as required by law, after which it is securely deleted or de-identified.

7. Keeping your information safe

We use appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.

8. Your rights

Under POPIA you have the right to ask what personal information we hold about you, to ask us to correct or delete it, and to object to its processing. To make a request, email media@impilovest.com. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.